Privacy policy

What is the purpose of the privacy policy? 🤯

At Spliiit, protecting your personal data is a priority.
The purpose of this policy is to inform you about the ways in which we process your personal data.
Rest assured, in collecting and managing your data, we comply with the applicable legal framework, in particular the 1978 law known as "Informatique et Libertés", and the European regulation of April 27, 2016 (hereinafter the " GDPR ").


What is personal data? 🧐

When you use the Website, which is accessible at the following address https://www.spliiit.com/ (hereinafter, the " Site "), we may ask you to provide us with personal data concerning you in order to use our services (hereinafter, the " Services ").

The term " personal data " refers to any data that identifies you as an individual. This may include your name, email address or IP address.


What personal data does Spliiit collect? 🤓

We collect data in the following categories:
- Identification and contact data (e.g. surname, first name, pseudonym, date of birth, e-mail address, telephone number) and proof of identity,
- Connection data (e.g. IP address, logs),
- Economic and financial data (e.g. bank details).

Mandatory data are indicated when you provide us with your data. They are necessary to provide you with our Services. 

If you choose to log in using a third-party authentication service (e.g. Google or Facebook), certain data such as your name, profile photo and email address may be retrieved from this service. By choosing this option, you agree to the disclosure of this data to us.


Who is the data controller? We are! 👋

Spliiit SAS - RCS Troyes: 850 505 694
2 rue Gustave Eiffel
10430 La Rosière près Troyes
France

We have appointed an internal Data Protection Officer:
E-mail: rgpd@spliiit.com


1.Use of your personal data ✍️

On what basis(s) are your data collected and used?

Contract
This collection is necessary to allow the conclusion of the contract enabling you to use our Services, referred to as pre-contractual measures, and then the execution of this contract.

Legitimate interest
When you voluntarily provide us with personal data, we collect it in order to respond to your requests for information on our Site or, if you are already a customer of Spliiit, to present you with similar products and services. 

Consent
When you agree to receive our offers and news. 

Legal obligation
When the processing of your data is necessary to comply with a legal obligation to which we are subject. This is notably the case when you wish to offer a subscription on our Site, and we verify your identity or respond to your request to exercise your rights.

For what purpose(s) are your data collected and used? 🔎

- To manage your access to the Site and to the services accessible on the Site
- To provide you with our subscription fee sharing services
- To build up a file of owners, subscribers and prospects
- To monitor the relationship with our customers
- To manage complaints, unpaid invoices and any disputes concerning our Services
- Responding to your requests for information
- Managing your opinions on the services or content of the
site - Sending communications concerning our news and Services
- Responding to any unsolicited applications
- Compiling sales and visitor statistics for our
site
- Carrying out satisfaction surveys
- Complying with our legal and regulatory obligations, in particular with regard to the fight against fraud. In this respect, we are obliged to verify your information in connection with payment transactions.


2. Recipients of collected data 👀

Will have access to your personal data:

(i) Our teams, in particular our customer service
(ii) The services responsible for control (auditor in particular),
(iii) Our service providers, such as our external consultants,
(iv) Our subcontractors: hosting provider, audience measurement and analysis, customer relations,
(v) Our partner Lemon Way, which provides the electronic wallets necessary for the performance of our services and which carries out its own processing for this purpose, as described in its privacy policy.
(vi) Our partners such as Viva and PayPal, who provide the payment form for balance recharging.

Not forgetting (less fun) public bodies, court officers (bailiffs, notaries, etc.), ministerial officers and debt collection agencies.

In addition, some data is also visible and shared with the owner and/or your co-subscribers, such as your nickname, avatar or profile picture.

Your personal data will never be transferred, rented or exchanged for the benefit of third parties.


3. How long we keep your personal data 🗃

Data collected to provide our services, monitor customer relations and canvass our customers. The data is collected for the duration of the commercial relationship and 2 years thereafter.

Data collected for prospecting purposes. 2 years from collection of data or last contact with prospect.

Data required for evidential purposes: duration of legal statute of limitations (generally 5 years).

Accounting data (invoices, payment data): 10 years

Credit card data
- Retention for the time required to complete the transaction
- Retention in intermediate archives for 13 months after the transaction for evidence purposes (15 months in the case of deferred debit payment cards)
- If you have given your consent: retention for the duration of your use of the services in order to facilitate subsequent payments.

In the event of exercising your rights

- If we ask you for proof of identity: we keep it only for the time necessary to verify identity.
- If you exercise your right to object to receiving prospecting: we keep this information for 5 years.


4. Security 🔐

No need to worry! We (and our subcontractors) have taken all the necessary precautions, as well as the appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data.


5.Hosting 🏢

Your data is kept and stored for the duration of its processing on Scaleway's servers located in the European Union.


6. Transfer outside the European Union 🌍

Within the framework of the tools we use (see article "Recipients of collected data" concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:
- Either this data is transferred to a country that has been deemed to offer an adequate level of protection by a decision of the European Commission;
- Or we have entered into a specific contract with our subcontractors governing transfers of your data outside the European Union, based on the standard contractual clauses approved by the European Commission.


7. Your rights 🧑🎓

What rights do you have over your data?

Right to information
This is precisely why we have drawn up this policy.

Right of access
You have the right to access all your personal data at any time.

Right of rectification
You have the right to rectify inaccurate, incomplete or obsolete personal data at any time.

Right to limitation
You have the right to obtain the limitation of the processing of your personal data in certain cases defined in art.18 of the GDPR.

Right to portability
You have the right to receive your personal data in a readable, structured and commonly used format and to demand that it be transferred to the recipient of your choice.

Right to erasure or "right to be forgotten"
You have the right to demand that your personal data be erased, and to prohibit any future collection.

‍Right to object
You have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite such opposition, for legitimate reasons or the defense of legal rights.
With regard to prospecting, you may object at any time via the unsubscribe link located at the bottom of each of our prospecting emails.

‍Right to lodge a complaint
We undertake to do everything in our power to respect your rights. However, if you consider that your rights have not been respected, you may lodge a complaint with the competent supervisory authority (in France, the Commission nationale de l'informatique et des libertés, the ‘CNIL’), whose task is to ensure compliance with the regulations applicable to the processing of personal data.

‍Right to define directives after your death
Relating to the conservation, deletion and communication of your personal data, and designating a person responsible for their execution if necessary.
You may send them to a trusted digital third party certified by the CNIL in the case of general directives, or to the contact details below for your specific directives.
You may modify or revoke your instructions at any time.

‍

How to exercise one of these rights?‍

You can exercise any of these rights by writing to us at rgpd@spliiit.comOr at the following address, for pen enthusiasts: SPLIIIT - 2 RUE GUSTAVE EIFFEL - 10430 ROSIERES PRES TROYES - FRANCE

You must prove your identity by any means necessary. If we have any doubts about your identity, we may ask you for any additional information that may be necessary, including, where appropriate, a copy of a signed identity document.


9. Effective date 📆

This policy took effect on October 21, 2020 and was updated on August 14, 2024.  

APPENDIX - COOKIE POLICY 🍪

What is a Cookie?

During your browsing on our Site, cookies, pixels and other trackers (hereinafter referred to as " Cookies ") are deposited on your browser.

A Cookie is a small file, often encrypted, stored in your browser or terminal and identified by a name. It is deposited when you consult a site or application. Each time you return to the site or application in question, the Cookie is retrieved from your browser or terminal. In this way, each time you consult the site or application, the browser is recognized.

Depositing these Cookies may enable us to access your browsing data and/or your personal data.

Cookie identification

Technical and functional cookies
Technical and functional cookies are necessary for the proper operation of the Site, in order to provide you with our services. They are used throughout your browsing experience, to facilitate navigation and to perform certain functions.
A technical cookie may, for example, be used to memorize your responses to a form or your preferences regarding the language or layout of the Site, where such options are available.

Your cookie preferences

→ Necessary Cookies, i.e. those that can be deposited without your consent
Certain Cookies do not require your consent. This is the case for:
- Technical and functional Cookies that are necessary for the operation of the Site;
- Certain audience measurement Cookies or Cookies that enable different versions of the Site to be tested for the purpose of optimizing editorial choices.

→ Acceptance or refusal of Cookies subject to your express consent
All other Cookies require your consent. These include advertising Cookies, social networking Cookies, content personalization Cookies and certain audience analysis Cookies. You can freely choose to accept or refuse the use of these Cookies.

You can accept or refuse these Cookies when you first browse the Site.

You are free to withdraw your consent and more generally to modify your preferences at any time, Click here to modify your cookie preferences

What cookies do we use?

Necessary cookies 

spliiit_session
Automatically log in to Spliiit
365 days

spliiit_language
Save your language preferences
2 hours

Grecaptcha
Check user is not a robot
180 days

Axeptio
Save your consent preferences
190 days

Cf_clearance
Cloudflare bot management
365 days

Crisp
Contact customer service
‍182 days


Cookies not required

Facebook Pixel
Identifies visitors
90 days

Google Tag Manager
Analyze marketing performance
90 days

Google Analytics
Analyze traffic
400 days

TikTok
Identifies visitors to TikTok
390 days

Trustpilot
Gathering customer reviews
‍390 days

Reddit
Identify Reddit visitors
90 days

→ Setting your browser
It is also possible to set your browser to accept or reject certain Cookies.
Each browser offers different configuration methods:
‍
- For Internet Explorer: go to the "Settings" menu, then "Internet Options". Click on "Privacy", then on "Advanced Privacy Settings";
‍
- For Chrome: go to the "Settings" menu, then click on "Privacy and Security". Finally, click on "Authorization" and "Cookies and site data";
‍
- For Safari: go to the "Settings" application and then go to Safari. Click on the "Privacy and Security" tab. You can now choose to block all Cookies;
‍
- For iPhone: go to the "Settings" menu, then "Safari", click on "Cookies". You can now choose to block all Cookies;
‍
- For Android: go to "Chrome", click on the " " tab at the very top right of the screen, then on "site setting" and then on "Cookies". You can now choose to accept or block Cookies.