The Spliiit co-subscriber guarantee

🤝 Discover our refund policy and our co-subscriber protection program!

Your security and satisfaction have been at the heart of our commitment since our creation. That's why we've designed a unique protection program for all co-subscribers that includes :

1️⃣ Full protection for purchases initiated on our platform ✅

2️⃣ Security of deposited funds 🔐

3️⃣ Flash refunds ⚡

Enjoy a hassle-free shopping experience, and subscribe to your favorite subscriptions with confidence.

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✅ Total protection for purchases initiated on Spliiit

For all subscriptions joined, you automatically benefit from our co-subscriber guarantee, i.e. 100% satisfaction or your money back!

All your transactions are fully protected for the duration of your subscription, month after month.

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‍🔐 Security of deposited funds

Our escrow account also ensures the security of your funds. In fact, once your means of payment has been verified, your monthly payment remains secure in an escrow account until we have confirmed the conformity of the subscription joined, for the current month.

This means we can guarantee each and every one of your transactions, so you can be sure that your shared subscription will work properly or, failing that, that it will be fully reimbursed.

⚡️ Flash refund

In the following cases :

1️⃣ If you have never had access to the joined subscription due to a default by the owner;

2️⃣ If your subscription has stopped working due to a fault in the owner's account, we guarantee a refund within 48 hours.

If your requests to the owner have been unsuccessful within 24 hours, all you have to do is make a simple complaint via the "Start chat" option. Start chat".‍

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See also our help center which covers many other topics.

Your trust is our priority.

Enjoy sharing and see you soon,

The Spliiit team 💙